{"templateId":"markdown","sharedDataIds":{"sidebar":"sidebar-products/mynamirial/sidebars.yaml"},"props":{"metadata":{"markdoc":{"tagList":[]},"type":"markdown"},"seo":{"title":"Questions and Answers","description":"Integration and usage documentation.","llmstxt":{"hide":false,"sections":[{"title":"Table of contents","includeFiles":["**/*"],"excludeFiles":[]}],"excludeFiles":[]}},"dynamicMarkdocComponents":[],"compilationErrors":[],"ast":{"$$mdtype":"Tag","name":"article","attributes":{},"children":[{"$$mdtype":"Tag","name":"Heading","attributes":{"level":1,"id":"questions-and-answers","__idx":0},"children":["Questions and Answers"]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"what-is-the-second-authentication-factor","__idx":1},"children":["What is the second authentication factor?"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["The second authentication factor is a security method that adds an additional layer of protection beyond just the password when you log in."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["When you log into MyNamirial:"]},{"$$mdtype":"Tag","name":"ul","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Enter your ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["email"]}," and ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["password"]}," (first factor)."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Enter a security code (second factor), which you will receive through an app (like Google Authenticator) or an email."]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"i-dont-remember-my-credentials-how-do-i-reset-my-account","__idx":2},"children":["I don't remember my credentials. How do I reset my account?"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["See ",{"$$mdtype":"Tag","name":"a","attributes":{"href":"/products/mynamirial/manuals/reset"},"children":["Reset Credentials"]},"."]}]},"headings":[{"value":"Questions and Answers","id":"questions-and-answers","depth":1},{"value":"What is the second authentication factor?","id":"what-is-the-second-authentication-factor","depth":2},{"value":"I don't remember my credentials. How do I reset my account?","id":"i-dont-remember-my-credentials-how-do-i-reset-my-account","depth":2}],"frontmatter":{"seo":{"title":"Questions and Answers"}},"lastModified":"2026-03-05T15:19:25.000Z","pagePropGetterError":{"message":"","name":""}},"slug":"/products/mynamirial/faq","userData":{"isAuthenticated":false,"teams":["anonymous"]},"isPublic":true}