{"templateId":"markdown","sharedDataIds":{"sidebar":"sidebar-products/namirialnotify/sidebars.yaml"},"props":{"metadata":{"markdoc":{"tagList":["admonition"]},"type":"markdown"},"seo":{"title":"EviMail transactions","description":"Integration and usage documentation.","llmstxt":{"hide":false,"sections":[{"title":"Table of contents","includeFiles":["**/*"],"excludeFiles":[]}],"excludeFiles":[]}},"dynamicMarkdocComponents":[],"compilationErrors":[],"ast":{"$$mdtype":"Tag","name":"article","attributes":{},"children":[{"$$mdtype":"Tag","name":"Heading","attributes":{"level":1,"id":"evimail-transactions","__idx":0},"children":["EviMail transactions"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["This guide explains how issuers search, filter, and review EviMail transactions in the ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["My EviMails"]}," list. Use this page when you need to find a specific certified email, check its delivery progress, or open the available actions and details."]},{"$$mdtype":"Tag","name":"Admonition","attributes":{"type":"info"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["This page focuses on EviMail-specific list behavior. For the common search, report, and refresh workflow shared across services, see ",{"$$mdtype":"Tag","name":"a","attributes":{"href":"/products/namirialnotify/issuer/transactions-search"},"children":["Search and filters"]},"."]}]},{"$$mdtype":"Tag","name":"hr","attributes":{},"children":[]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"prerequisites","__idx":1},"children":["Prerequisites"]},{"$$mdtype":"Tag","name":"ul","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["You are signed in as an issuer."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["You have permission to view EviMail transactions for your user or organization."]}]},{"$$mdtype":"Tag","name":"hr","attributes":{},"children":[]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"open-the-my-evimails-list","__idx":2},"children":["Open the My EviMails list"]},{"$$mdtype":"Tag","name":"ol","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Sign in to Namirial Notify."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Open ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["Submissions Tracking → My EviMails"]},"."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Review the current grid."]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["In many environments, the default view shows active EviMails associated with your organization. The navigation and grid follow the same layout shown in ",{"$$mdtype":"Tag","name":"a","attributes":{"href":"/products/namirialnotify/issuer/transactions-search-evinotice"},"children":["EviNotice transactions"]},"."]},{"$$mdtype":"Tag","name":"hr","attributes":{},"children":[]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"search-and-filter-evimails","__idx":3},"children":["Search and filter EviMails"]},{"$$mdtype":"Tag","name":"ol","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Enter a keyword in the search bar."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Open the filter panel."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Select ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["Owner"]}," or ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["Organization"]},"."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Select the status tab you want to review."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Apply the filters."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Use ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Refresh"]}," if you need the latest status updates."]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Useful search inputs include:"]},{"$$mdtype":"Tag","name":"ul","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["recipient name"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["recipient email address"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["subject"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["internal reference, if your tenant uses one"]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Common EviMail tabs include:"]},{"$$mdtype":"Tag","name":"ul","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["Draft"]}," - a saved EviMail that has not been sent yet"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["Actives"]}," - EviMails that are still in progress"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["Sent"]}," - EviMails that were sent but are not yet confirmed as delivered"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["Delivered"]}," - EviMails that reached the recipient mailbox"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["Undelivered"]}," - EviMails that could not be delivered"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["Closed"]}," - EviMails whose tracking has ended"]}]},{"$$mdtype":"Tag","name":"hr","attributes":{},"children":[]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"review-evimail-columns-and-statuses","__idx":4},"children":["Review EviMail columns and statuses"]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"common-columns","__idx":5},"children":["Common columns"]},{"$$mdtype":"Tag","name":"ul","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["Submission"]}," shows the subject and recipient details."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["From"]}," shows the sender name or email address."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["Events"]}," shows the EviMail event icons."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["Creation"]}," shows when the EviMail was created."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["Status"]}," shows the current status and the last update time."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["The last column can show additional indicators such as attachments or carbon-copy usage."]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"common-event-indicators","__idx":6},"children":["Common event indicators"]},{"$$mdtype":"Tag","name":"ul","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["sent"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["opened"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["accepted or rejected, when those options were enabled"]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"common-status-values","__idx":7},"children":["Common status values"]},{"$$mdtype":"Tag","name":"ul","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["New"]}]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["Ready"]}]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["Sent"]}]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["Delivered"]}]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["Open"]}]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["Answered"]}]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["Failed"]}]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["Closed"]}]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["These status labels can vary slightly by environment or view. For cross-service terminology, see ",{"$$mdtype":"Tag","name":"a","attributes":{"href":"/products/namirialnotify/user-guides/states-outcomes"},"children":["States and outcomes"]},"."]},{"$$mdtype":"Tag","name":"hr","attributes":{},"children":[]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"open-details-or-quick-actions","__idx":8},"children":["Open details or quick actions"]},{"$$mdtype":"Tag","name":"ol","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Find the EviMail you want to inspect."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Open the row actions menu."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Select ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Details"]},"."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Review the transaction history, content, details, and available affidavits."]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Depending on the state of the transaction, the actions menu can also include options such as reusing the EviMail, opening it in a new tab, or continuing to edit it if it is still a draft."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["For the details view and affidavit downloads, continue to ",{"$$mdtype":"Tag","name":"a","attributes":{"href":"/products/namirialnotify/issuer/transaction-details"},"children":["Transaction details and affidavit downloads"]},"."]},{"$$mdtype":"Tag","name":"hr","attributes":{},"children":[]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"expected-result","__idx":9},"children":["Expected result"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["You can locate the EviMail you need, interpret the main tabs and statuses in the list, and open the transaction details or available quick actions."]},{"$$mdtype":"Tag","name":"hr","attributes":{},"children":[]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"troubleshooting","__idx":10},"children":["Troubleshooting"]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"the-expected-evimail-is-not-visible","__idx":11},"children":["The expected EviMail is not visible"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Problem:"]}," You expect to find an EviMail, but it does not appear in the list."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Cause:"]}," The current scope or status tab may exclude the transaction."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Solution:"]}]},{"$$mdtype":"Tag","name":"ol","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Switch between ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["Owner"]}," and ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["Organization"]},"."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Review the selected tab."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Clear the search term and search again."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Use the shared ",{"$$mdtype":"Tag","name":"a","attributes":{"href":"/products/namirialnotify/issuer/transactions-search"},"children":["Search and filters"]}," guide if you need broader filtering steps."]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"the-status-is-difficult-to-interpret","__idx":12},"children":["The status is difficult to interpret"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Problem:"]}," You can see the EviMail, but the list status does not clearly explain what happened."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Cause:"]}," EviMail lists can show both tab-level grouping and row-level statuses, and these labels do not always map one-to-one."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Solution:"]}]},{"$$mdtype":"Tag","name":"ol","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Review the event icons in the row."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Open ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Details"]}," for the full event history."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Compare the status with the definitions in ",{"$$mdtype":"Tag","name":"a","attributes":{"href":"/products/namirialnotify/user-guides/states-outcomes"},"children":["States and outcomes"]},"."]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"the-latest-update-is-missing","__idx":13},"children":["The latest update is missing"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Problem:"]}," The EviMail appears in the list, but the latest event is not visible yet."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Cause:"]}," The list may not have refreshed since the last delivery update."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Solution:"]}]},{"$$mdtype":"Tag","name":"ol","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Use ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Refresh"]}," if it is available."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Reload the page if needed."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Open the transaction details if you need to inspect the recorded events directly."]}]},{"$$mdtype":"Tag","name":"hr","attributes":{},"children":[]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"related","__idx":14},"children":["Related"]},{"$$mdtype":"Tag","name":"ul","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"a","attributes":{"href":"/products/namirialnotify/issuer"},"children":["Issuer User Manual"]}]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"a","attributes":{"href":"/products/namirialnotify/issuer/transactions-search"},"children":["Search and filters"]}]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"a","attributes":{"href":"/products/namirialnotify/issuer/transaction-details"},"children":["Transaction details and affidavit downloads"]}]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"a","attributes":{"href":"/products/namirialnotify/issuer/create-evimail"},"children":["How to create a new EviMail"]}]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"a","attributes":{"href":"/products/namirialnotify/services/evimail"},"children":["EviMail"]}]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"a","attributes":{"href":"/products/namirialnotify/user-guides/states-outcomes"},"children":["States and outcomes"]}]}]}]},"headings":[{"value":"EviMail transactions","id":"evimail-transactions","depth":1},{"value":"Prerequisites","id":"prerequisites","depth":2},{"value":"Open the My EviMails list","id":"open-the-my-evimails-list","depth":2},{"value":"Search and filter EviMails","id":"search-and-filter-evimails","depth":2},{"value":"Review EviMail columns and statuses","id":"review-evimail-columns-and-statuses","depth":2},{"value":"Common columns","id":"common-columns","depth":3},{"value":"Common event indicators","id":"common-event-indicators","depth":3},{"value":"Common status values","id":"common-status-values","depth":3},{"value":"Open details or quick actions","id":"open-details-or-quick-actions","depth":2},{"value":"Expected result","id":"expected-result","depth":2},{"value":"Troubleshooting","id":"troubleshooting","depth":2},{"value":"The expected EviMail is not visible","id":"the-expected-evimail-is-not-visible","depth":3},{"value":"The status is difficult to interpret","id":"the-status-is-difficult-to-interpret","depth":3},{"value":"The latest update is missing","id":"the-latest-update-is-missing","depth":3},{"value":"Related","id":"related","depth":2}],"frontmatter":{"title":"EviMail transactions","description":"Search, filters, and columns for EviMail transactions.","layout":"doc","outline":"deep","keywords":["evimail transactions","my evimails","issuer manual","transaction search","filters","delivery status","evimail details"],"seo":{"title":"EviMail transactions"}},"lastModified":"2026-04-23T08:25:43.000Z","pagePropGetterError":{"message":"","name":""}},"slug":"/products/namirialnotify/issuer/transactions-search-evimail","userData":{"isAuthenticated":false,"teams":["anonymous"]},"isPublic":true}