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Release Notes

Subscribe to the LiveID+ service on the Namirial status page to receive updates on important releases.

2.95.3

2026-07-22

  • Bugfix for an issue while switching the camera in the liveid-photo module on mobile devices

2.95.0

2026-07-17

  • WebRTC engine updated to version 1.26.1
  • Minor bugfixes and improvements

⚠️ DEPRECATION NOTICE:

For security reasons, the v1 API endpoints has been deprecated and will be shut down in the upcoming months, starting from TEST environment.

  • 15/10/2026 - TEST environment
  • 15/01/2027 - PRODUCTION environment
Please migrate to the v2 API endpoints as soon as possible. See the migration guide for details.

2.94.0

2026-06-08

  • Improved camera switching experience on mobile devices for liveid-photo-v2 modules
  • Product documentation moved to the new Namirial Knowledge Base portal (https://docs.namirial.app/products/liveidplus/homepage)
  • Minor bugfixes and improvements

2.93.0

2026-04-27

  • Ability to specify video resolution constraints in the process configuration
  • New liveid-photo-v2 module to collect a photo with higher resolution on mobile devices
  • New redirectMethod parameter in the service-start API to specify the method used to redirect the customer to redirectUrl at the end of the process (GET, POST)
  • New preferredLanguages configuration in liveid-ocr module to specify the preferred language for OCR processing
  • Optimizations on the admin panel for better performance when managing multiple organizations activations

2.92.0

2026-02-23

  • Ability to add favorite organizations in the operator admin panel and activate/deactivate them all at once

2.91.0

2025-11-26

  • UI improvements in the "Monitoring and analysis" section
  • Revised Daily activity report email to offer clearer insights
  • Minor bugfixes

2.90.0

2025-11-05

  • Minor bugfixes

2.89.0

2025-10-22

  • Improved concurrent management of calls waiting for review
  • New "Organization report" section in the Monitoring and analysis page, with statistics for each organization (currently only average waiting time)
  • Visual alert for operators when there are pending calls in languages they do not speak
  • Bugfixes and improvements

2.88.0

2025-09-15

  • WebRTC engine updated to version 1.24.5
  • Security fixes and improvements

2.87.0

2025-05-28

  • WebRTC engine updated to version 1.23.1
  • New API v2/registerAlertEmail to register an email address to receive notifications about failing server callback requests
  • Mandatory Registration of Server Callback Domains

Breaking Change: To enhance security, all endpoint domains specified as the liveid_servercallback parameter in the service-start or service-webrtc-test requests must now use HTTPS and be pre-approved by Namirial. Requests for new endpoint approvals can be submitted to liveidplus.support@namirial.com, including the organization code. Refer to the Integration and Call Closing sections for more details.

2.86.0

2025-04-09

  • Documentation restyle and Swagger added
  • Tabs reorganization in the Monitoring and analysis section
  • Onboarding data and Operator info added to audit log

2.85.0

  • Top bar icons restyle
  • UI improvements in Personal data processing module on mobile devices
  • Performance improvements in the 'Calls to check' section
  • Minor bugfixes and improvements

2.84.0

  • Minor bugfixes and improvements

2.83.0

  • New liveid-third-person module to collect, if needed, a third person agreement
  • Minor bugfixes and improvements

2.82.0

  • Base font changed
  • Default theme changed
  • Minor bugfixes and improvements

2.81.1

  • Minor bugfixes and improvements

2.80.0

  • Minor bugfixes and improvements

2.79.2

  • Minor bugfixes and improvements

2.78.0

  • Graphics enhancements (more contrast and better readability)
  • Multiple organizations selection in the report section
  • Minor bugfixes and improvements

2.77.1

  • System and components update

2.76.0

  • Security fixes
  • Minor bugfixes and improvements

2.75.0

  • Minor bugfixes and improvements

2.74.0

  • Minor bugfixes and improvements

2.73.0

  • Personal token generation issue fixed
  • Videos of Trust and Sign processes are now directly playable in the review process
  • Organization filter in the 'Calls to check' section
  • Minor bugfixes and improvements

2.72.0

  • Minor bugfixes and improvements

2.71.0

  • Minor bugfixes and improvements

2.70.0

  • Organization and customer name always visible in call

2.69.0

  • Language and last activity visible in the monitoring and analysis section
  • Concurrent operator access to calls to check addressed

2.68.0

  • WebRTC engine update
  • Minor bugfixes and improvements

2.67.0

  • Bug fixes for priority in the operator manager
  • Desktop notification for incoming calls
  • Minor bugfixes and improvements

2.66.0

  • Button to cancel a call while waiting for an operator
  • Minor bugfixes and improvements

2.65.0

  • New data available in the result of v1/conferenceData
  • Show/hide columns in Process instances report of the Monitoring and Analysis section
  • Minor bugfixes and improvements

2.64.0

  • Minor bugfixes and improvements

2.63.0

  • Minor bugfixes and improvements

2.62.0

  • New parameter external_id available for service-webrtc-test and service-start — an arbitrary id can be passed in order to be searchable in the Monitoring and Analysis report
  • Minor bugfixes and improvements

2.61.0

  • New option for data fields to show them just to operator (API Documentation)

2.60.0

  • Browsers minimum supported version updated (Requirements PDF)
  • Integrations with Trust and Sign solution for self processes
  • New API service-start to start processes

2.59.0

  • Various bugfixes and improvements

2.58.0

  • Documentation updated
  • Minor UI improvements

2.57.0

  • Fixed: Issue resulting in black photos using Safari 16

2.56.0

  • New V2 API for GetAuditData

2.55.0

  • Minor fixes

2.54.0

  • Minor fixes

2.53.0

  • Minor fixes

2.52.0

  • Minor fixes

2.51.0

  • Audio/video compatibility test performance improvements

2.50.0

  • Minor fixes

2.49.0

  • Minor fixes

2.48.0

  • UI change: next and previous buttons have been moved to prevent them from covering some modules content
  • Performance and stability improvements

2.47.0

  • Added some new recommended IPs to be allowed for UDP communication in requirements documentation
  • Performance and stability improvements
  • WebRTC engine update

2.44.0

  • deleteAuditData API: added ability to delete all data (including audit log and database data) [eraseAll parameter]
  • Compatibility test: added ability to set a waiting audio while the customer is waiting for an operator answer
  • WebRTC engine update
  • Minor bug fixes and improvements

2.43.0

  • Added ability to manage a priority line
  • Added customer position in queue
  • Minor bug fixes and improvements

2.42.0

  • Minor bug fixes and improvements

2.41.0

  • Minor bug fixes and improvements

2.40.0

  • Minor bug fixes and improvements

2.39.0

  • Minor bug fixes and improvements

2.38.0

  • Compatibility test: user experience improvements
  • Minor bug fixes and improvements

2.36.0

  • Languages update: German, Romanian and Croatian
  • Minor bug fixes and improvements

2.35.0

  • Added 'summary (record and questions the customer)' module
  • SelfID: video recording stability improvements
  • Minor bug fixes and improvements

2.32.0

  • Added 'summary (record and questions the customer)' module
  • SelfID: video recording stability improvements
  • Minor bug fixes and improvements

2.30.0

  • Added file scan on file upload for detecting virus or malware
  • Minor bug fixes and improvements

2.29.0

  • SelfID: added automatic recording start when a face is present in the video and automatic stop recording with smile
  • SelfID: added continuously face presence check during the video recording
  • SelfID: added Liveness Detection feature
  • SelfID: performance improvements and fixes
  • Minor bug fixes and improvements

2.28.0

  • Added language: Russian
  • Minor bug fixes and improvements

2.27.0

  • Added language: Russian
  • Minor bug fixes and improvements

2.26.0

  • Added language: Russian
  • Minor bug fixes and improvements

2.25.0

  • Added language: Russian
  • Minor bug fixes and improvements

2.24.0

  • Added language: Russian
  • Minor bug fixes and improvements

2.23.0

  • Added ability to blur operator and customer videos
  • Added ability to set a virtual background on operator video
  • Fix for filemanager downloading files with no extension
  • Minor bug fixes and improvements

2.22.0

  • Transcoding service for temporary recorded media switched from mux.com to zencoder (zencoder.com)
  • Minor bug fixes and improvements

2.21.0

  • Reports (for admin users): improvement of operational live reports
  • Minor bug fixes and improvements

2.20.0

  • Embedded integration (iFrame): added network, media test and call status client-side callback
  • Minor bug fixes and improvements

2.19.0

  • Languages update: German, Polish, Bulgarian, Spanish, French, Romanian, Croatian, Hungarian and Portuguese
  • Minor bug fixes and improvements

2.18.0

  • SelfID (documents photo): added ability to check document validity with OCR and Face Recognition
  • Minor bug fixes and improvements

2.17.0

  • SelfID (documents photo): added ability to check document validity with OCR and Face Recognition
  • Minor bug fixes and improvements

2.16.0

  • Supported browsers: added Samsung Internet on Android devices
  • Minor bug fixes and improvements

2.15.0

  • Minor bug fixes and improvements

2.14.0

  • Added 'url-content' module: it shows a content loaded from a URL and requests a reading confirmation from the customer (useful to show GDPR documents)
  • Minor bug fixes and improvements

2.13.0

  • Added 'url-content' module: it shows a content loaded from a URL and requests a reading confirmation from the customer (useful to show GDPR documents)
  • Minor bug fixes and improvements

2.12.0

  • Calls allocation system: added operators priority levels
  • Minor bug fixes and improvements

2.11.0

  • Added languages: French
  • Languages update: German, Polish and Bulgarian
  • Minor bug fixes and improvements

2.10.0

  • Languages update: Spanish and Romanian
  • 4Eyes/SelfID questions module: added YES/NO answer ability for questions
  • 4Eyes/SelfID questions module: added ability to show customer data inside questions text
  • Minor bug fixes and improvements

2.9.0

  • Languages update: Croatian, Hungarian, Portuguese
  • Added connection waiting time on call answering (operator side)
  • LiveID+ Requirements are now available in XML format
  • Minor bug fixes and improvements

2.8.0

  • eSignAnyWhere module: on access deny, operator can now ask customer to retry
  • Minor bug fixes and improvements

2.7.0

  • Fix for the download audit data button
  • Minor bug fixes and improvements

2.6.0

  • Admin panel: added answer timeout for assigned calls
  • Reports (for admin users): added queues monitor ability
  • Minor bug fixes and improvements

2.5.0

  • Added Screen Sharing addon
  • eSignAnyWhere module: WorkstepID value can be retrieved from the initial call data (liveid-formfilling module is no longer required)
  • eSignAnyWhere module and LiveTool UI improvements
  • Minor bug fixes and improvements

2.4.0

  • Added OCR data retrieve on compare module
  • Minor bug fixes and improvements

2.3.0

  • Update languages: German
  • Added getQueue API
  • Minor bug fixes and improvements

2.2.0

  • Minor bug fixes and improvements

2.1.0

  • Minor bug fixes and improvements

2.0.0

  • Added SelfID feature (self customer identification process without operator)
  • Added 'video chat' module
  • New API to check if the service is active
  • Minor bug fixes and improvements

1.23.0

  • Network and media test: added customer's audio/video check ability
  • Supported browsers: updated Safari's min. version to 14
  • Added the ability to extract data from successfully completed videoIDs in admin panel monitoring and analysis section
  • Update languages: Spanish and Bulgarian
  • Added languages: Polish
  • Added 'Question' module
  • Minor bug fixes and improvements

1.22.0

  • Fix for email confirmation module
  • Minor bug fixes

1.21.0

  • Added 'Compare questions' module
  • Added 'File Manager' addon
  • Update languages: Hungarian
  • Minor bug fixes

1.20.0

  • Added '4 Eyes' feature to request a call confirmation by a third operator
  • Added languages: Portuguese
  • Update languages: Hungarian
  • Added integration APIs: getDailyWaitingTimes and getAvailableOperators

1.19.0

  • Button to switch on/off the availability for all the organization at once in admin panel
  • Added the ability to extract all the missed calls in admin panel monitoring and analysis section
  • UI restyle to improve responsiveness

1.18.0

  • Network and media test: fixed bug that allowed Huawei Browser to pass test
  • Improvements in admin panel monitoring and analysis section
  • Minor bug fixes

1.17.0

  • Added module fullscreen ability on customer side
  • Minor bug fixes

1.16.0

  • Network and media test: fixed bug for high-speed upload connections
  • Improvements in admin panel monitoring and analysis section
  • Minor bug fixes

1.15.0

  • Reports (for admin users): new data analysis and data mining features
  • Minor bug fixes

1.14.0

  • Call closing: performance and stability improvement
  • Minor bug fixes

1.13.0

  • eSignAnyWhere module: added workstepID's retrieving from a third-party API call
  • Minor bug fixes

1.12.0

  • Added eSignAnyWhere LiveTool
  • Minor bug fixes

1.11.0

  • Supported browsers: updated Safari's min. version to 13.1
  • SMS service configuration improvements
  • Added eSignAnyWhere module

1.10.0

  • Compatibility test: added LiveID+ SpeedTest

1.9.0

  • Supported browsers: added Chrome on Apple iOS devices (MAC)
  • Supported browsers: removed Samsung Browser
  • Compatibility test: several improvements

1.8.0

  • Operator: added mandatory compatibility test on admin panel access
  • LiveID+ Requirements: added specifications about VPN connections

1.7.0

  • API: added deleteAuditData
  • Document transfer: fixed open file dialogue loop on Mozilla Firefox
  • Client IP check improvements

1.6.0

  • Call starting: added opInfo param
  • Update languages: Hungarian

1.5.0

  • Compatibility Test: test timing improved
  • Call closing (operator side): added predefined errors in case of video identification failure
  • Asynchronous call (API): added a noDel param on service-asyncall method
  • Asynchronous call (API): added new method delAsyncCall
  • Added languages: Hungarian

1.4.0

  • Network requirements: UDP communication allowed ports turn from mandatory to recommended
  • Call closing: added ability to call a specific server side callback
  • Update languages: German

1.3.0

  • Enhanced media (video and photo) quality
  • Compatibility test: fix for speed test error [2001]

1.2.0

  • Supported browsers: added EDGE and Samsung Browser
  • Update languages: German, Italian, Spanish and Romanian
  • UI style improvements

1.1.0

  • Supported browsers: added Opera and updated Safari's min. version to 13
  • Network requirements: increased minimum upload requirements
  • Improved closing process and disconnection events
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