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Customer information and reporting

Namirial Notify provides on-demand and scheduled transaction reports for site administrators and report managers. Reports cover activity across all enabled services and can be scoped to a single user or to the entire site.


Access requirements

The reporting features require the ReportAdmin role. In addition, the site must have Enable reports turned on. Attempting to access reports on a site where reporting is disabled will not show the reporting options.

Scheduled FTP exports and monthly invoice reports each have their own per-site toggle (see Enabling reports on a site).


Available services

Reports can be generated for any of the following services:

  • EviMail
  • EviSMS
  • EviNotice
  • EviSign
  • EviPost

Each report is scoped to a single service per request.


Report scope

ScopeDescription
UserTransactions submitted by the requesting user
SiteAll transactions for the entire site
OtherUserTransactions submitted by a specific user (admin use)

Time spans

SpanDescription
RangeCustom start and end date
OneDayPrevious day (last complete day)
SevenDaysLast 7 days
ThirtyDaysLast 30 days
LastWorkDayThe most recent working day (skips weekends)
LastWeekThe previous full calendar week
LastMonthThe previous full calendar month

Date filter

Reports can be filtered by one of two date fields:

FilterDescription
SubmittedDate on which the transaction was submitted
ClosedDate on which the transaction reached a terminal state

Output formats

FormatDescription
CsvZipCSV files packaged in a ZIP archive
ExcelMicrosoft Excel workbook

Scheduled reports

A site with Enable FTP report turned on delivers reports automatically at the configured export time each day. The schedule is expressed as a time of day (HH:MM) and runs once every 24 hours.

FTP report delivery requires the destination to be configured by your Namirial Notify operator. Some deployments may use SFTP according to environment configuration. The report export time is set on the site management screen.


Invoice reports

When Enable invoice report is turned on, Namirial Notify sends a monthly summary report to the invoicing email address registered on the site.

Enabling invoice reports without setting an invoicing email address on the site will fail validation. Set the invoicing email before enabling this option.