# EviNotice transactions

This guide explains how issuers search, filter, and review EviNotice transactions in the **My EviNotices** list. Use this page when you need to find a specific certified notice, review whether it was notified, opened, accepted, rejected, or refused, or open the available actions and details.

This page focuses on EviNotice-specific list behavior. For the common search, report, and refresh workflow shared across services, see [Search and filters](/products/namirialnotify/issuer/transactions-search).

## Prerequisites

- You are signed in as an issuer.
- You have permission to view EviNotice transactions for your user or organization.


## Open the My EviNotices list

1. Sign in to Namirial Notify.
2. Open `Submission tracking → My EviNotices`.
3. Review the current grid.


![Navigation menu showing Submission tracking and My EviNotices](/assets/issuer-transactions-evinotice-navigation.caeb4c8c1157cd32eb746f2fd69a39ae5efaeace297c87fdf8d8bed942ccbdbf.6fd6141d.png)

In many environments, the default view shows active EviNotice transactions associated with your organization.

## Search and filter EviNotices

1. Enter a keyword in the search bar.
2. Open the filter panel.
3. Select `Owner` or `Organization`.
4. Select the status tab you want to review.
5. Apply the filters.
6. Use **Refresh** if you need the latest status updates.


![My EviNotices filter panel showing owner or organization scope and status tabs](/assets/issuer-transactions-evinotice-filters.f0bcf576d5c5032fc50770506ccdb317f119e223ccc48cc53179db039abece4b.6fd6141d.png)

Useful search inputs include:

- recipient name
- recipient email address
- recipient phone number
- subject
- internal reference, if your tenant uses one


Common EviNotice tabs include:

- `Draft` - a saved EviNotice that has not been sent yet
- `Actives` - EviNotice transactions that are still in progress
- `Notified` - EviNotice transactions that reached the recipient but do not yet show a final response
- `Accepted` - EviNotice transactions accepted by the recipient
- `Rejected` - EviNotice transactions explicitly rejected by the recipient
- `Refused` - EviNotice transactions refused before normal delivery or access completed
- `Closed` - EviNotice transactions whose tracking has ended


## Review EviNotice columns and statuses

### Common columns

- `Submission` shows the subject and recipient details.
- `Events` shows the EviNotice event icons.
- `Size` shows the total size of the notice and attachments.
- `Creation` shows when the EviNotice was created.
- `Status` shows the current status and the last update time.


### Common event indicators

- sent
- refused
- opened
- rejected
- accepted
- failed


### Common status values

- `Draft`
- `New`
- `In progress`
- `Sent`
- `Dispatched`
- `Delivered`
- `Open`
- `Failed`
- `Closed`


These status labels can vary slightly by environment or view. For cross-service terminology, see [States and outcomes](/products/namirialnotify/user-guides/states-outcomes).

## Open details or quick actions

1. Find the EviNotice you want to inspect.
2. Open the row actions menu.
3. Select **Details**.
4. Review the transaction history, content, details, and available affidavits.


Depending on the state of the transaction, the actions menu can also include options such as reusing the EviNotice, opening it in a new tab, or continuing to edit it if it is still a draft.

![My EviNotices row actions showing details and related quick actions](/assets/issuer-transactions-evinotice-row-actions.c7347b7ef63387cf574a50e2dec902e36e362e4366acdb25c676ca484853fc54.6fd6141d.png)

For the details view and affidavit downloads, continue to [Transaction details and affidavit downloads](/products/namirialnotify/issuer/transaction-details).

## Expected result

You can locate the EviNotice you need, interpret the main tabs and statuses in the list, and open the transaction details or available quick actions.

## Troubleshooting

### The expected EviNotice is not visible

**Problem:** You expect to find an EviNotice, but it does not appear in the list.

**Cause:** The current scope or status tab may exclude the transaction.

**Solution:**

1. Switch between `Owner` and `Organization`.
2. Review the selected tab.
3. Clear the search term and search again.
4. Use the shared [Search and filters](/products/namirialnotify/issuer/transactions-search) guide if you need broader filtering steps.


### The outcome is difficult to interpret

**Problem:** You can see the EviNotice, but it is not clear whether the recipient was only notified or actually interacted with the hosted notice.

**Cause:** EviNotice combines notification-channel events with hosted-notice actions, and the list can expose both tab-level grouping and row-level statuses.

**Solution:**

1. Review the event icons in the row.
2. Check whether the transaction appears under `Notified`, `Accepted`, `Rejected`, or `Refused`.
3. Open **Details** for the full event history.
4. Compare the status with the definitions in [States and outcomes](/products/namirialnotify/user-guides/states-outcomes).


### The latest update is missing

**Problem:** The EviNotice appears in the list, but the latest event is not visible yet.

**Cause:** The list may not have refreshed since the last delivery or recipient-action update.

**Solution:**

1. Use **Refresh** if it is available.
2. Reload the page if needed.
3. Open the transaction details if you need to inspect the recorded events directly.


## Related

- [Issuer User Manual](/products/namirialnotify/issuer)
- [Search and filters](/products/namirialnotify/issuer/transactions-search)
- [Transaction details and affidavit downloads](/products/namirialnotify/issuer/transaction-details)
- [How to create a new EviNotice](/products/namirialnotify/issuer/create-evinotice)
- [EviNotice](/products/namirialnotify/services/evinotice)
- [States and outcomes](/products/namirialnotify/user-guides/states-outcomes)