# Enable geolocation in your browser

Some signature requests record your approximate location as part of the signature evidence. When you open the document, your browser may ask for permission to access your location.

Depending on how the sender configured the signature request:

- **If location is optional**, you can continue even if you deny access — your approximate location is then estimated from your IP address.
- **If location is mandatory**, you must allow access to continue. The signature cannot be completed while permission is blocked.


If you previously denied the request, or your browser blocks location by default, follow the steps for your browser below, then **reload the page** and allow access when prompted.

## Google Chrome

1. Click the **icon to the left of the address bar** (a tune/sliders or padlock icon).
2. Select **Site settings**.
3. Find **Location** and set it to **Allow**.
4. Reload the page and allow access when prompted.


To check the global setting, go to **⋮ menu → Settings → Privacy and security → Site settings → Location**, and make sure *Sites can ask for your location* is on.

## Safari (macOS)

1. Open the **Safari** menu → **Settings** (older versions: *Preferences*).
2. Go to the **Websites** tab → **Location** in the left list.
3. Set this website to **Allow**.
4. Make sure macOS location is on: **System Settings → Privacy & Security → Location Services**, with Safari allowed.
5. Reload the page and allow access when prompted.


## Microsoft Edge

1. Click the **icon to the left of the address bar** → **Permissions for this site**.
2. Set **Location** to **Allow**.
3. Reload the page and allow access when prompted.


To check the global setting, go to **… menu → Settings → Cookies and site permissions → Location**, and make sure *Ask before accessing* is on.

## Mozilla Firefox

1. Click the **padlock icon** in the address bar.
2. If a blocked **Location** permission is shown, click the **✕** to clear it, or set it to **Allow**.
3. Reload the page and choose **Allow** when prompted.


To check the global setting, go to **☰ menu → Settings → Privacy & Security → Permissions → Location → Settings**, and remove this site from the blocked list.

## Opera

1. Click the **icon to the left of the address bar** → **Site settings**.
2. Set **Location** to **Allow**.
3. Reload the page and allow access when prompted.


To check the global setting, go to **Settings → Advanced → Privacy & security → Site settings → Location**.

## Still blocked?

- Make sure your **operating system** allows the browser to use location (Windows: *Settings → Privacy & security → Location*; macOS: *System Settings → Privacy & Security → Location Services*).
- Disable any VPN, ad blocker, or privacy extension that may block location, then reload the page.
- Try a different supported browser.


## Related

- [How a recipient receives an EviSign](/products/namirialnotify/recipient/receive-evisign)
- [Recipient User Manual](/products/namirialnotify/recipient)
- [EviSign](/products/namirialnotify/services/evisign)