## Workflow types overview

The Registration Authority API supports three main workflow types for digital certificate issuance. Choose the one that matches how you identify the applicant and how you provide documentation.

| Workflow | Description | When to use |
|  --- | --- | --- |
| [Classic workflow](/products/namirialpkiaas/registration-authority/enterprise-documentation/products-and-modules/workflows/classic-workflow) | Paperless: create request, upload documents, RAO validates and approves, user receives pre-auth link and completes issuance. | Standard in-person or remote identification with document upload. |
| [eIDAS VideoID](/products/namirialpkiaas/registration-authority/enterprise-documentation/products-and-modules/workflows/videoid-eidas) | User completes video identification on Uanataca platform; request moves to VIDEOREVIEW, then RAO validates/approves; optional request update and document upload for non–Natural Person profiles. | eIDAS-compliant video identification via Uanataca. |
| [External VideoID](/products/namirialpkiaas/registration-authority/enterprise-documentation/products-and-modules/workflows/videoid-external) | You create a Video ID request and upload evidences (data + video) via API; when complete, status becomes VIDEOREVIEW; RAO validates or refuses, then approves. | VideoID when your platform collects evidence and video. |


## Common concepts

- **Request status** — CREATED, VIDEOPENDING, VIDEOREVIEW, VIDEOINCOMPLETE, VIDEOERROR, ENROLLREADY, ISSUED, RENEWED, CANCELLED.
- **Scratchcard** — One per request; obtain via [Get first unused scratchcard](/products/namirialpkiaas/registration-authority/openapi).
- **Webhooks** — For VideoID flows, implement a webhook to be notified of status changes. See [Webhook configuration](/products/namirialpkiaas/registration-authority/enterprise-documentation/developer-documentation/callbacks/webhooks).


## Related documentation

- [Get started](/products/namirialpkiaas/registration-authority/enterprise-documentation/get-started/get-started)
- [API reference (OpenAPI)](/products/namirialpkiaas/registration-authority/openapi)