## eIDAS VideoID workflow overview

In the **eIDAS VideoID** workflow, the user completes video identification on the Uanataca platform (link sent by email). The request is created in **VIDEOPENDING**; when the user finishes video ID, the status moves to **VIDEOREVIEW**. A Uanataca Certified Operator validates the evidence. For Natural Person profiles the request can be approved in this step; for other profiles the request may move to **CREATED** and require an update and document upload before approval. After approval, status becomes **ENROLLREADY** and the user receives the link to complete certificate issuance.

Implementing a **webhook** is recommended so your application is notified when the status changes (e.g. VIDEOPENDING → VIDEOREVIEW). See [Webhook configuration](/products/namirialpkiaas/registration-authority/enterprise-documentation/developer-documentation/callbacks/webhooks).

## Steps

1. **Get first unused scratchcard** — Same as [classic workflow](/products/namirialpkiaas/registration-authority/enterprise-documentation/products-and-modules/workflows/classic-workflow).
2. **Create request** — [Create Request](/products/namirialpkiaas/registration-authority/openapi) with `videoid_mode: 1`, profile, `scratchcard`, `registration_authority`, `email`, `mobile_phone_number`. Request is in **VIDEOPENDING**.
3. **Video identification** — Performed by the end user on the Uanataca platform (link from email). Evidences (name, surname, ID data) are obtained. On completion, status becomes **VIDEOREVIEW** (or VIDEOINCOMPLETE/VIDEOERROR if failed).
4. **Validation** — A Uanataca Certified Operator validates the evidence. For Natural Person profiles the request may be approved here (ENROLLREADY). For other profiles it moves to **CREATED**.
5. **Update request (optional)** — For non–Natural Person profiles, use [Update Request](/products/namirialpkiaas/registration-authority/openapi) to complete fields not obtained from video ID. Fields from video identification cannot be modified.
6. **Upload documents (optional)** — For non–Natural Person profiles, use [Upload VideoID evidence](/products/namirialpkiaas/registration-authority/openapi) to upload required documents.
7. **Approve request** — Same as classic: generate RAO declaration, generate contract, [Approve request](/products/namirialpkiaas/registration-authority/openapi). Status becomes **ENROLLREADY**; user receives the pre-auth link.


## Related documentation

- [Workflows overview](/products/namirialpkiaas/registration-authority/enterprise-documentation/products-and-modules/workflows/overview)
- [External VideoID](/products/namirialpkiaas/registration-authority/enterprise-documentation/products-and-modules/workflows/videoid-external) — When you upload evidence and video via API
- [Webhooks](/products/namirialpkiaas/registration-authority/enterprise-documentation/developer-documentation/callbacks/webhooks)
- [API reference (OpenAPI)](/products/namirialpkiaas/registration-authority/openapi)