# How to collect logs

## Collecting Application Logs

To collect application logs, simply click the icon at the top right of your user profile and select “Log collection”.
A file named namirialsign_logs.YYYYMMDDHHMM.zip will be generated on your desktop. Its contents can be useful for detailed troubleshooting.

Collect Logs
Alternatively,

- *Windows*: Press the Windows key and search for
*%appdata%\namirialsign*.
A folder will open containing log files with the extension .log or .log.# (with progressive numbering).


Windows application logs
- *macOS*: Open a terminal and type:
*open Library/Application\ Support/namirialsign*. Press Enter to open the folder containing logs.
These files have the extension .log or .log.# with progressive numbering.


macOS application logs
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macOS application logs
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macOS application logs
- *Linux*: Logs are available in the user’s home      directory, in the hidden folder .namirialsign.
These files have the extension .log or .log.# with progressive numbering.


Linux application logs
## Collecting Installer Logs

To collect installer logs, follow these steps depending on your operating system (not available for Windows):

*MacOS*:

1. **Open Finder**
Click the Finder icon (blue and white face) in the Dock at the bottom of the screen.
2. **Access “Go to Folder…”**
From the top menu bar:
  - Click Go
  - Select Go to Folder…
  - Or press Shift + Command (⌘) + G.
3. **Enter the log folder path**
In the window that appears, type:
*/var/log* and press Enter or click Ok.
4. **Locate the install.log file**
Inside the log folder, look for the file named **install.log**. If it’s not immediately visible, use the search bar in the top-right corner of the Finder.
5. **Copy the file to an accessible location**
Once found, you can:
  - Right-click on install.log and choose Copy "install.log"
  - Navigate to a convenient folder (e.g., Desktop)
  - Right-click and select Paste.
6. **(Optional) Compress the file for sending**
To facilitate sending the file via email or sharing platforms:
  - Right-click the copied install.log file
  - Select "Compress install.log"
  - A file named install.log.zip will be created, easier to     attach and share.


*Linux*:

- Logs are displayed on the console during installation.