# Support To contact support, you can submit a request at the following link: [https://servicedesk.namirial.com/hc/en/requests/new?ticket_form_id=360003165638](https://servicedesk.namirial.com/hc/en/requests/new?ticket_form_id=360003165638) It may be helpful to know the [software installed version](/products/namirialsign/desktop/troubleshooting/version) and [collect the logs](/products/namirialsign/desktop/troubleshooting/log).