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French eInvoice - Service Activation (Customer)

This guide describes the recipient-side activation flow opened by the final customer from the link received by email.

The steps shown in this page depend on the service configuration. Identification and single mandate are displayed only when they are required for the activation.

Some displayed information also depends on the configuration prepared by the partner:

Contract configurationEffect in customer onboarding
hasDelegate disabled or absentThe flow displays the legal representative data.
hasDelegate: trueThe flow displays the delegate data for the person who completes onboarding instead of the legal representative.
dt-portal feature selected in the contract itemThe flow can request or display the Portail DT administrator data.
dt-portal feature not selectedPortail DT administrator data is not requested.

Flow Summary

  1. Log in from the activation link.
  2. Review the final customer data.
  3. Review the legal representative or delegate data.
  4. Complete identification, when required.
  5. Review and accept the single mandate, when required.
  6. Provide additional information.
  7. Confirm and sign the activation documents.

0. Login

The customer opens the activation link received by email and signs in to continue the service activation.

Customer activation login page

1. Review Customer Data

The customer reviews the company information used for the French eInvoice activation, including the legal name, identifiers, and contact data.

Review customer data step

The customer reviews the profile of the person associated with the activation. By default, this is the legal representative. If the contract was configured with hasDelegate: true, this step concerns the delegate involved in onboarding.

When the contract item includes the dt-portal feature, Portail DT administrator data can also be requested or displayed in this flow. These data correspond to the adminEmail, adminFirstName, and adminLastName fields filled in by the partner. If dt-portal is not selected, this information is not required.

Review legal representative or delegate data step

3. Identification

This step is displayed only when the activation requires identity verification for the legal representative or the signing flow.

Start Identification

The customer starts the identification process from the activation wizard.

Start identification step

Recognition

The identification provider guides the customer through the recognition step.

Identification recognition step

Complete Identification

After the identification is completed, the activation flow can continue.

Completed identification step

4. Single Mandate

This step is displayed only when the activation requires a single mandate. The customer reviews the mandate information before continuing.

Single mandate step

5. Additional Information

The customer provides or confirms the additional information required by the French eInvoice service activation.

Additional information step

6. Signature

The final step guides the customer through confirmation, document composition, and signature.

Confirm Signature

The customer confirms the start of the signature phase.

Confirm signature step

Document Composition

The signing package is prepared for the customer.

Signature document composition step

Start Signature

The customer starts the signing session.

Start signature step

Sign Documents

The customer signs the required activation documents. Depending on the service configuration, the package can include the terms and conditions, the mandate, or other documents to validate.

Sign activation documents step

Finish Signature Process

The customer completes the signature process and returns to the activation flow.

Finish signature process step