Skip to content
Last updated

LiveID+

LiveID+ is a video identification platform that enables organizations to integrate remote video recognition workflows into their existing systems.

To see the latest features in TEST environment, refer to the (TEST) version in the version selector at the top of the page.

Overview

LiveID+ provides a complete solution for remote video identification, allowing organizations to verify customer identities through live video calls managed by trained operators. The platform is designed for seamless third-party integration and supports multiple deployment scenarios.

Key Features

  • Inbound integration: Start video identification calls from your web application
  • Outbound integration: Receive real-time status updates via client-side callbacks, redirect parameters, or server-side webhooks
  • Asynchronous calls: Schedule video identification requests for later execution
  • Data retrieval: Download call data, audit trails, photos, and videos via REST APIs
  • SSO support: Operator login via SAML or OAuth/OpenID
  • Multi-organization: Support for multiple organizations with separate processes and operator pools
  • OTP verification: SMS and email-based one-time password verification during identification

Environment

Getting Started

Before integrating, review the following sections:

  1. Platform Configuration — Organization setup, processes, and operators
  2. Requirements — Browser, hardware, and network requirements
  3. Integration — Inbound, outbound, and asynchronous integration patterns
  4. Events — Compatibility test events and call status updates
  5. Call Closing — Call closure events and abort codes
  6. Asynchronous Calls — Queue and manage scheduled video identifications
  7. Data Retrieval — Retrieve call data, audit trails, and media files
  8. Authentication — API key and JWT token authentication
  9. Resources — Additional documentation resources

API Reference

The complete LiveID+ API reference is available here: